CARING FOR YOUR TIMBER

With its timeless beauty and depth, timber furniture brings natural elegance to any room. However, because it’s a natural material, it can be prone to scratches, stains, and other signs of wear if not cared for properly.

In this guide, we’ll share tips on how to clean, polish, and protect your timber furniture, helping it maintain its beauty for years to come.

HOW TO CLEAN yOUR TIMBER

Regular cleaning is essential for preserving the texture and appearance of your timber furniture, ensuring it lasts longer and stays looking beautiful.

Dust regularly: Gently wipe down your furniture with a clean microfiber cloth to remove dust.
Clean spills immediately: Promptly address spills to prevent lasting damage.
Avoid harsh cleaning products: Do not use general cleaning solutions on timber. Instead, use a dampened microfiber sponge to clean surfaces.
Say no to chemicals: Never use products containing silicon, detergents, or any chemical-based cleaners on timber.

HOW TO POLISH YOUR TIMBER

Polish monthly: Use a trusted furniture polish to nourish and protect unsealed timber surfaces.
Clean surfaces first: Make sure all surfaces are free of dust before applying polish.
Dry surfaces thoroughly: Ensure your furniture is dry, or wipe it down with a microfiber cloth before applying polish.
Avoid silicon-based products: Stick to polishes that don’t leave a greasy residue, and never use general cleaning products on timber.

PROTECTING YOUR TIMBER

Timber is a beautiful and durable material, but just like fabric or leather, it requires careful attention. By following a few simple precautions, you can keep your timber furniture in excellent shape:

Avoid direct sunlight: Prolonged exposure to sunlight and UV light can cause discoloration or deterioration of the surface.
Protect surfaces: Always use coasters and placemats to shield your furniture from hot or cold objects, such as drinks or bottles.
Don’t drag heavy objects: Be mindful of how you move items, especially heavy or abrasive ones like plates and glassware, to prevent scratches and damage.
Watch out for harsh chemicals: Keep products like nail polish remover, hairspray, perfume, and other corrosive substances away from your furniture.
Don’t write directly on timber: Writing directly on timber surfaces, especially veneer, can leave marks.
Regular care: Dust regularly, clean up spills right away, and polish once a month.
Temperature & humidity control: Be aware that changing temperatures and humidity levels can cause timber to expand or contract, potentially leading to cracks or warping.

By following these simple steps, your timber furniture will maintain its natural beauty and function for many years to come.

TIMBER DISCLAIMER

At Timber Assembly, we take pride in crafting high-quality handmade timber furniture. Our pieces are made from natural materials, meaning each one is truly unique.

Natural Movement & Environmental Factors

Timber is a living material that continues to respond to its environment even after being crafted into furniture. Changes in temperature, humidity, and exposure to sunlight can cause natural movement, such as expansion, contraction, or minor surface cracks. These are not flaws but natural characteristics of timber that add to its beauty and individuality. To minimize movement, we recommend keeping your furniture in a stable environment, away from direct heat sources, excessive moisture, and prolonged direct sunlight.

Unique Characteristics & Variations

Because timber is a natural material, no two pieces will ever be identical. Each item will have its own unique grain patterns, knots, color variations, and organic imperfections. While we strive to match your expectations and maintain consistency across our work, every piece will have its own distinct character. This uniqueness is what makes handmade timber furniture so special.

By purchasing from Timber Assembly, you acknowledge and appreciate these natural variations. We are committed to delivering high-quality craftsmanship and ensuring that your furniture meets your expectations while embracing the beauty of nature’s individuality. If you have any questions about care or maintenance, please feel free to contact us.

TERMS OF SALE

50% deposit payment required to commence and works and for quoted lead time to begin with final payment due with 7 days of completion.
Quotation valid for 30 days from date of invoice.
Lead time can be effected by suppliers. Unfortunately working with the beauty of timber comes with the inconsistency of supply of a natural product. If this is the case (which is rare!) we will be fully transparent with you about an updated lead time.
Holding charge of $10 per day after completion (unless specified completion date was organised prior to completion).
Interstate ordered pieces are to have final payment received prior to shipping with final completed photos provided.

CONSUMER RIGHTS

Timber Assembly complies with Australian Consumer Law. Consumer rights may differ for furniture used in commercial settings.

If a minor issue arises with your furniture, we will repair or replace the item as required by law. In the unlikely event of a major failure, you may be entitled to a refund or replacement.

Conditions and Exclusions:

1. We reserve the right to determine whether to repair or replace an item for a valid claim.

2. The following are not covered under warranty, as they result from natural processes or external factors beyond our control:

• Natural darkening of timber over time

• Movement or shifts in timber due to environmental conditions

• Surface dulling

• Scratches from regular use

3. Additional exclusions:

• Accidental damage caused by the customer

• Negligence, misuse, or improper care

• Failure to follow maintenance instructions, including using products other than the Osmo Maintenance Kit

• Unauthorized repairs or alterations

• Damage occurring during delivery that is not reported within 48 hours

• Natural imperfections such as grain variations, and movement due to climate changes

• Excessive weight placed on drawer runners

• Change of mind after purchase

4. Any claims must be reported within seven days of noticing the issue.

5. Our liability is limited to repairing or replacing the affected item and covering reasonable transport costs.

6. If a claim requires us to inspect an item in person or transport it back to our workshop, and the issue is found not to be our responsibility, the customer will be responsible for any call-out or shipping costs.